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The Top Must-Know English Words and Phrases for Travellers

Updated: May 21

Travelling can be one of life's most enriching experiences. Whether you're exploring an ancient city, lazing on a beach, or navigating a bustling metropolis, there's no doubt that travel opens your eyes to a world beyond your back garden. But even the most adventurous traveller knows that a language barrier can be a formidable obstacle. When it comes to English-speaking destinations or countries where English is a common second language, knowing some key phrases can make your travel experience a lot smoother. Here are the top must-know English words and phrases that every traveller should have in their vocabulary bank.

The Basics

In any language and culture, politeness plays an integral role in human interactions, both in daily life and especially when travelling; politeness can take you a long way. The very basics start with:

  • "Hello / Hi"

This universal greeting is your entry ticket to a conversation. It's the simplest way to acknowledge someone, whether you're entering a shop, meeting a new person, or asking for directions. Both "hi" and "hello" are common greetings in the English language, and while they are often used interchangeably, there are subtle distinctions in their usage and tone. For example, "hi" is a more informal and casual greeting. Its informality makes it suitable for friendly, lighthearted conversations. It appears breezy and relaxed. Due to its brevity, "hi" can feel more direct and is a good option when trying to be brief. In contrast, "hello" is a bit more formal than "hi," but it is not strictly formal. It is adaptable enough to be used in almost any circumstance, whether you're answering the phone, greeting a fellow hotel guest, or simply hoping to be more polite when introducing yourself to people you meet on your trip for the first time.

  • "Please"

Good manners never go out of style. "Please" is good for when you are asking for assistance, information, or a service, for example "can I have a cup of water, please?" or "can you tell me the way to the nearest train station, please?." Adding "please" to the end of your request softens it and shows you're not making a demand, which is not appreciated in some cultures. Additionally, using "please" demonstrates that you are making an effort to be polite, which is valued by the vast majority of people across the world. Additionally, it is useful for overcoming language barriers. If you're unable to communicate in the local language and require assistance, a simple smile accompanied by a "please" gesture can convey the nature of your request when words fail. A simple "please" can really take you a long way.

  • "Thank you"

Saying "thank you" acknowledges the effort or kindness someone has extended to you, whether it be after a meal, for directions, or for any service rendered. For instance, "thank you for your help" expresses gratitude and appreciation for a person's assistance; sometimes, it can really make someone's day! It is also useful for establishing connections. Continuous expressions of gratitude can endear you to locals and result in deeper relationships or even friendships. It doesn't hurt to express gratitude by saying "thank you," and doing so can make your travel experience more enjoyable overall.

  • "Sorry"

It is possible that you will commit a cultural faux pas or make a minor error, such as accidentally bumping into someone or saying something culturally insensitive or offensive without meaning to; a quick "sorry" can diffuse any tension and express that you did not intend to hurt or offend anyone, for example, if you accidentally stepped on someone's toe or if you bumped into someone, you should say "I'm sorry" or, an even shorter, "sorry." Not only is "sorry" useful for apologising for errors, but it is also useful for interrupting. For instance, if you need to get someone's attention, especially if they are busy or engaged in conversation, beginning with "sorry" indicates that you are conscious of the interruption and you do not mean to be rude, like "sorry, excuse me, can I ask where the nearest train station is?" "Sorry" is also good for expressing empathy if you witness someone in distress or a problematic situation, even if you're not involved, expressing "sorry," like "I'm sorry for your loss" can show empathy or sympathy, in some cases it might even cheer somebody up.

  • "Excuse me"

"Excuse me" is particularly useful for a variety of reasons. In a restaurant, for instance, you can use "excuse me" to attract the attention of a waiter. When asking for directions, you can say "excuse me" as well as giving the person a light tap as you approach them, to get their attention without seeming too intrusive. "Excuse me" can also be used to navigate crowded environments, such as public transportation or busy markets. Instead of rudely forcing your way through, you simply say "excuse me" as you pass through. You can also use "excuse me" to interrupt a conversation, similar to "sorry"; for example, you can say "excuse me, I'm sorry to interrupt, but I need directions to the nearest hospital" to ask for directions in a nice way. Therefore, the phrase "excuse me" is incredibly useful when travelling in an unfamiliar location, as it allows you to express courtesy while relying on strangers along the way.

The Practical: Money and Location

If you're in a new place, you're likely going to shop, dine, or use public facilities. Here’s what you need to know:


  • "How much is this?" (Useful when shopping or when you want to know the price of an item or service.)

  • "Can you give a discount?" or "Is there a cheaper price?" (Handy in places where bargaining is a cultural norm.)

  • "I only have [amount of money], is that okay?" (This can be useful when you're short on cash or want to negotiate a price.)

  • "Where can I find an ATM?" (Essential if you're running low on cash and need a machine to withdraw cash.)

  • "Do you accept credit/debit cards?" (Before making a purchase, especially a large one, it's good to check if they take cards.)

  • "What's the exchange rate for [your currency]?" (Important if you're dealing with foreign currency exchanges.)

  • "Can I see the bill/receipt, please?" (Useful in restaurants or after any service to verify the amount you need to pay.)


  • "Where is [place/landmark/hotel name]?" (An essential question to ask when you're trying to find a specific location. Remember to use phrases like "excuse me" and "please" to be polite.)

  • "Can you show me on the map?" (When verbal directions aren't clear, having someone point it out on a map can be incredibly helpful.)

  • "How far is [place]?" (This can give you an idea if it's walkable, or if you need transportation.)

  • "Is it safe to walk there?" (For unfamiliar locations, it's good to know if the area is safe, especially during certain times of the day.)

  • "How do I get to [place]?" (Asking locals can provide insights that online maps won't, like shortcuts or scenic routes.)

  • "Is there a [bus/train/metro] station nearby?" (Useful if you're using public transportation to get around.)

  • "Can you write that down for me?" (If you're in a country where the local language is different from yours, having the name or address written in the local script can be invaluable for showing to taxi drivers or locals.)

The Essentials: In Case of Emergency

For those times when things don't go as planned, it's good to be prepared:

Medical Emergencies:

  • "I need a doctor." (Use this phrase when you feel unwell and believe you need professional medical attention. It's a direct way to convey that you need to see a healthcare professional, whether it's due to a sudden illness, injury, or a pre-existing condition that's become problematic.)

  • "Is there a hospital nearby?" (This question is used when you're unfamiliar with the area and need to locate the closest medical facility, whether for yourself or someone else.)

  • "I'm feeling sick." or "I'm not feeling very well." (Both these phrases convey a general sense of unwellness. You might use them when explaining your condition to a hotel concierge, a fellow traveller, or anyone you're interacting with, especially if your illness affects your ability to continue with planned activities.)

  • "I need medicine." (Use this when you require medication for your ailment, and you're looking for a pharmacy or someone who might have the necessary remedy.)

  • "I have an allergy to [whatever you're allergic to]" or "I'm allergic to [whatever you're allergic to]." (This phrase is essential for travellers with allergies, especially when ordering food or purchasing products. Clearly communicating your allergies can prevent serious allergic reactions.)

Safety and Security:

  • "Help!" (Used in immediate danger or when in distress.)

  • "Call the police!" (When a crime has occurred or when there's a threat to personal safety.)

  • "I've been robbed." (Informing someone of a theft so they can assist or advise on next steps.)

  • "I've lost my passport." (Informing local authorities or your embassy about the loss to get assistance.)

  • "My friend/family member is missing." (When someone you're travelling with is missing for and you're concerned for their whereabouts.)

Travel Issues:

  • "I missed my flight/train/bus." (Seeking assistance at transportation terminals or explaining the situation to accommodation or tour providers.)

  • "Where is the nearest embassy/consulate for [your country]?" (Seeking official assistance or information from your home country's representatives.)

  • "I need a translator/interpreter." (When facing a language barrier in official or complex situations.)


  • "There's been an accident." (Informing others about a mishap, be it vehicular or otherwise.)

  • "Can you call an ambulance?" (Requesting medical assistance for serious injuries or medical emergencies.)

  • "Is everyone okay?" (Checking on the well-being of people involved in an incident.)

Natural Disasters:

  • "Where is a safe place?" (Seeking shelter or safety during a natural disaster or threat.)

  • "Is this area prone to [specific natural disaster, e.g., earthquakes, floods]?" (Gathering information about potential hazards in a new location.)


  • "I'm lost." (Seeking directions or assistance when you've wondered to a place you're unfamiliar with.)

  • "Can you help me?" (A broad request for assistance in various situations.)

  • "I need a phone." (When your own device is unavailable or non-functional and you need to make an urgent call.)

  • "Is it safe here?" (Assessing the security of a location.)

  • "Do not touch me! I will call the police." (If faced with unwanted attention, asserting personal boundaries and warning off harassers.)


  • "Fire!" (Alerting others to the presence of a fire.)

  • "Is there a fire exit?" or "Where's the nearest fire exit?" (Finding a safe exit route during a fire.)

  • "Where's the nearest fire extinguisher?" (Looking for equipment to combat a small fire.)

Technical Issues:

  • "My phone doesn't work" or "My phone is broken." (Explaining technical problems or seeking repair assistance.)

  • "I have no internet connection." (Troubleshooting connectivity issues or informing others of communication challenges.)

It's always a good idea to familiarise yourself with these phrases in the local language of the place you're travelling to. In addition, consider downloading translator apps or carrying a pocket phrasebook. Moreover, having local emergency numbers saved on your phone can be extremely useful.

The Clarifications: When Things Get Complicated

Misunderstandings are a natural part of communicating in a foreign language. These phrases can help:

General Understanding:

  • "I'm sorry, I didn't understand." (Use this when someone has said something to you, but you're unsure of the meaning or content. It's a polite way of asking for clarification.)

  • "Can you please repeat that?" or "Can you say that again, please?" (If you missed or didn't grasp what was initially said, this phrase allows you to hear it once more.)

  • "Can you speak more slowly, please?" (Helpful when someone is speaking too fast for you to follow, especially in a language you're not fully fluent in.)

  • "Can you write that down, please?" (Requesting a written form of what's being said, useful for names of places, addresses, or complex information you need to remember.)

Asking for Translation:

  • "Sorry, what does that mean?" (If you hear a word or phrase that you don't recognize, this can help get a translation or explanation.)

  • "How do you say this/that in [your language]?" (Useful for learning specific words or phrases in the local language. It can be a fun way to interact with locals and learn about their language and culture.)

  • "Is there someone here who speaks [your language]?" (If you're in a situation where clear communication is essential, and there's a language barrier, you might ask if someone nearby can translate.)

  • "Sorry, do you speak English (or your language)?" (Establishing a common language before diving into a conversation, especially useful in multilingual areas or international hubs.)

  • "Sorry, I didn't catch that, could you speak a bit slower, please?" (Combines the request for slower speech with a polite acknowledgment that you missed what was said.)

  • "Can you say that again, please?" (Another phrase for requesting repetition, it underscores the importance of patience and understanding when navigating language barriers.)

The Personal: Making Introductions and Requests

When you're travelling, you're not just observing; you're participating. Making a good introduction and properly placing a request can open doors and help establish positive interactions during your travels. These phrases will help you interact:


  • "Hello, my name is [your name]." (Whether you’re meeting new friends or filling out a form, this phrase is a fundamental part of introducing yourself.)

  • "Pleased to meet you." (A polite response when someone introduces themselves to you, or after you've introduced yourself.)

  • "I'm from [your city/country]." (Sharing where you're originally from can spark conversations about culture and travel experiences.)

  • "This is [friend/partner's name], my [their relationship to you]." (Introducing someone who's with you to others, setting context for the relationship.)

  • "I'm here on holiday/business." (Sets the context of your visit and can lead to more tailored suggestions or recommendations.)

  • "Is this your first time in [place you are in]?" (A great conversation starter, especially with other travellers.)

Requests - General:

  • "Could I please have...?" (A polite way to request something specific, whether at a shop, a tourist attraction, or a service centre.)

  • "Would it be possible to get...?" (Asking for something that you're not sure is available.)

  • "I'd appreciate it if you could..." (A polite way of asking someone for a favour or assistance.)

Requests - Accommodations and Reservations:

  • "I've booked a room under the name [your name]." (Useful for hotel or hostel check-ins.)

  • "Would it be possible to get a room with a view?" (You can also specify any specific request, like "a room with an ensuite" etc.)

  • "We've arrived a little early, would it be possible for us to check-in now, please?" (Requesting early check-in if you've reached your accommodation ahead of the usual check-in time of the accommodation.)

  • "Could I request a late check-out?" (Asking for a few extra hours in your room if you're leaving later in the day.)

Requests - Food and Dining:

  • "Do you have a table for [number of people]?" (Asking for seating at a restaurant or cafe.)

  • "I'd like to make a reservation, please." (Booking a table in advance.)

  • "What (local) dish would you suggest us trying?" (A great way to get recommendations on local cuisine.)

Requests - Transportation:

  • "When is the next train/bus to [your destination]?" (Essential when navigating public transportation in a new city.)

  • "How much is a ticket to [your destination]?" (Ensuring you have enough money and are paying the correct fare.)

  • "How do I pay for my journey?" (Useful in cities with multiple transportation payment methods or payment methods that are different to your hometown.)

  • "Could you call a taxi for me, please?" (A polite request, usually made at hotels or restaurants when you need a ride.)

Language barriers can be intimidating, but they shouldn't deter you from enjoying your travels to the fullest. Armed with these top essential English phrases, you'll be better equipped to navigate various situations, from social interactions to emergencies. By mastering these simple phrases, you'll not only make your life easier but also have more meaningful interactions with the people you meet along your journey. And remember, you can always adapt them to suit your own needs and circumstances.

Before we finish, here are some invaluable translation tools that can help you overcome and prepare for language barriers when you travel:

  • Google Translate (translates text in over 100 languages; allows for voice, conversation, and camera mode translations; offline mode available for many languages. Available on iOS, Android and online.)

  • Bing Translate (supports text, voice, and image translations for over 60 languages; includes a conversation mode and offline capabilities. Available on iOS, Android and online.)

  • Duolingo (a language-learning app that can equip you with fundamental words and phrases to use while you travel. Available on iOS, Android and online.)

  • iTranslate (translates text, voice and photos in up to 100 languages; includes a dictionary and thesaurus; the Pro version offers offline translation and website translation. Available on iOS and Android)

  • SayHi (a simple and easy-to-use voice translation app that supports over 90 languages and dialects. Have a conversation in two languages and hear your voice translated instantly. Available on iOS and Android.)

  • Naver Papago (a smart AI translator developed by Naver, a leading tech company in South Korea; specializes in East Asian languages but also supports others; offers text, voice, and image translations. Available on iOS, Android and online.)

  • Yandex Translate (developed by Russian tech giant Yandex; offers text, voice, and image translations for many languages, with a strong emphasis on Russian and other languages from the former Soviet Union. Available on iOS, Android and online.)

These apps are easy to use and downloadable on your smartphone, and most of them have an offline feature, enabling you to do a quick translation whenever and wherever you need. So pack your bags and your new vocabulary, and set off on your next adventure with confidence!

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